Crème de la Clean ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.cremedelaclean.co (the "Site"). Please read this policy carefully. By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information from you when you interact with our Site, including:

A. Personal Information

• Name

• Email address

• Phone number

• Address

• Payment details (if applicable)

B. Non-Personal Information

• IP address

• Browser type

• Device information

• Cookies and tracking data

2. How We Use Your Information

We use the collected information to:

• Provide and manage our cleaning services

• Process payments

• Improve our Site and services

• Respond to inquiries and customer service requests

• Send promotional and marketing communications (with your consent)

• Prevent fraudulent transactions and ensure security

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

• Service providers (e.g., payment processors, scheduling tools) to help us operate our business

• Legal authorities if required by law or to protect our rights

• Business transfers in case of a merger, acquisition, or sale of assets

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but doing so may affect functionality.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no online platform is 100% secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

Depending on your location, you may have rights such as:

• Accessing, updating, or deleting your personal information

• Opting out of marketing communications

• Restricting or objecting to certain data processing

• Requesting a copy of your data

To exercise these rights, please contact us at book@cremedelaclean.co

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

SMS Terms & Conditions

• SMS Consent Communication:
  The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

• Types of SMS Communications:
  If you have consented to receive text messages from Creme De La Clean, you may receive messages related to the following:

  • Promotional offers and discounts

  • Exclusive deals and limited-time savings

  • New service announcements

  • Seasonal or holiday specials

• Message Frequency:
  Message frequency may vary depending on the type of communication. For example, you may receive up to 1 SMS message per week related to exclusive promotions, deals, and service updates.

• Potential Fees for SMS Messaging:
  Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

• Opt-In Method:
  You may opt-in to receive SMS messages from Creme De La Clean in the following ways:

  • Opt in verbally

  • Opt in online

• Opt-Out Method:
  You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

• Help:
  If you are experiencing any issues, you can reply with the keyword "HELP" or get help directly from us at www.cremedelaclean.co.

• Additional Options:
  If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

• Standard Messaging Disclosures:

  • Message and data rates may apply.

  • You can opt-out at any time by texting "STOP."

  • For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.

  • Message frequency may vary.

A. Sharing Policy:
SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Crème de la Clean
Email: book@cremedelaclean.co
Phone: 888-316-5356